The Trust Solution: Ask this 1 Question to ensure that when an employee fails to deliver on a commitment, he or she NEVER fails to come through again!
Then, access the entire video on "How
To Build Lasting Trust"
within your
organization FREE by entering your
name and email below:
Don't show again

Customer Service Strategy for Small Business

By Bob Prosen    


*Video:bob on msnbc – how to succeed in small business

Here’s some basic customer service strategy for your small business success:

  • Customer trust is vital. If you need to raise prices, don’t fool your customers about it. Be up-front and honest.
  • If you always offer a quality product or service with benefits, your customers will pay your prices.
  • Under Promise and Over Deliver!
  • Market Intelligence: Don’t forget to keep an eye on your competition, what they are doing and what they are charging.
Be Sociable, Share!

Leave a Comment:

Agree with me? Disagree? Either way I'd love to hear from you. Lend your voice to the discussion by leaving a comment below.

Comment Rules: I'd love to hear from you so please leave me a comment below and lend your voice to the discussion. Being critical is fine, just keep it clean and civil, otherwise I'll simply delete your comment.

Also, please do NOT include a link/URL to your website, and use your real name or initials, not your business name. If you don't I may also delete your comment as it will read like spam.

If you want a pic to show with your comment, go get a gravatar!